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RESERVATIONS, CANCELLATIONS, TRANSFERS TO ANOTHER TREK:
A reservation shall be considered as Accepted when we (EUROTREK HEAD OFFICE) receive a Completed Single reservation (BOOKING) form along with your Deposit of $250 Dollars (AUSTRALIAN) or Payment in FULL if the Booking is Made less than 56 Days Prior to Departure from London. If Final Payment is NOT Received by the Due date, we (EUROTREK AND OR APPOINTED AGENTS) will Regard the Booking as CANCELLED. Cancellations MUST be made in Writing and Are Considered Effective as of the Date that We (EUROTREK) Receive Notification. These Charges Expressed as Percentage of The Tour Price Are as Follows:
IF YOU CANCEL YOUR TREK:
If it Becomes Necessary to Cancel your Trek, Then PLEASE ADVISE YOUR TRAVEL AGENT IN WRITING IMMEDIATELY. Upon Receipt of your WRITTEN REQUEST, Cancellation will take Effect. PLEASE NOTE: PHONE CALLS ARE NOT VALID.
· IF CANCELLATION TAKES PLACE MORE THAN 60 DAYS PRIOR TO YOUR TREK DEPARTURE, YOUR FULL DEPOSIT WILL BE FORFEITED.
· IF CANCELLATION TAKES PLACE BETWEEN 60 AND 30 DAYS PRIOR TO YOUR TREK DEPARTURE, 50 PER CENT OF THE TREK COST WILL BE FORFEITED.
· IF CANCELLATION TAKES PLACE 29 DAYS OR LESS PRIOR TO YOUR TREK
DEPARTURE, 100 PER CENT OF THE TOUR PRICE WILL BE FORFEITED
· Travel Insurance Should Be Instigated When You Secure Your Booking
N.B: If you fail to Meet The Trek, Join it After the Departure Date or leave the Trek prior to its Completion for ANY REASON what so ever, NO TOUR REFUND will be given. Bookings May Only Be Transferred to Tours in the Same Year.
TOUR (TREK) MODIFICATIONS: THE COMPANY RESERVES THE RIGHT TO:
Modify Routes, Itineraries, Accommodations and Schedules As they feel Necessary. If Completion of a Tour in Progress is Considered to be IMPOSSIBLE to COMPLETE for ANY REASON NOT Arising From the Companys NEGLIGENCE, We RESERVE the Right to Cancel the Tour. Losses Or Expenses are the Tour Members Responsibilities and Should Be Covered by Cancellation Insurance. We reserve the Right to change the Number of persons carried in any Vehicle and to Substitute a Different Vehicle/s As described in the Tour Information.
COMPANY (EUROTREK) RESPONSIBILTY:
The Company will Act as a Agent ONLY. We are NOT Liable For Damage, Loss, Delay or Inconvenience Which May Occur Through Acts or Defaults of any Company Engaged in Providing Services, Provisions, Accommodation, Other Transportations or Facilities Connected with the Tour. The Company Owns and Operates the Vehicles used on Tour and All the Camping Equipment and Trailer and DOES NOT own any other service used whilst on Tour. We are NOT liable for ANY loss, Damage or Expense Incurred by Passengers as a Result of Sickness, Weather Conditions, Strikes, War or ANY other Cause.
TRAVEL INSURANCE (PLEASE READ CAREFULLY):
It is a Condition of Travel that ALL clients (PASSENGERS) are Insured against Sickness, Loss of Baggage and Cancellations or Curtailment. The Company Shall NOT be Responsible For ANY Cost or Expense. We are not Liable for any Refund of ANY tour Monies Paid. Clients MUST Inform The Company or Travel Agent / Tour Leader of ANY Pre-Existing Medical Conditions They may suffer from. The Company reserves the right to Refuse Carriage to any Person at ANY time, PRIOR to, Or DURING the Tour if in its Opinion the Passenger is NOT compatible with the General enjoyment and Well being of the other Members of the Tour. The FINAL decision on Itineraries, accommodations, and General Conduct of the Tour will be taken by the Tour Leader Appointed by the Company. Passengers will accept the Authority and Decisions of the Tour Leaders appointed by the Company. Passengers are Responsible for Complying with Formalities Required by the Police and Customs Authorities. Non-compliance MAY result in Exclusion from the Tour. Tour Members should approach the Tour Leader if they have a Problem or Complaint about the Tour. If a Passenger has a unresolved Complaint against the company, it must be received in WRITING within Three (3) Weeks of Tour Completion. We accept NO liability With respect to complaints received after this Period. The Company reserves the Right to Use ANY Photograph / Video or Film taken during the Tour by ANY of our Representatives for the Purpose of Company Advertising or Publicity. Consent by the Passenger is assumed unless we receive WRITTEN refusal prior to Departure.
TREK TOUR PRICES:
Once FULL Payment has been received and Accepted by EUROTREK, we Guarantee NOT to increase the Price. Prices Contained in the Brochure and the Net are correct at time of Print but are increased if Running costs Rise.
AGE RESTRICTIONS:
Bookings CANNOT be accepted from Persons under the age of 18 as of the date of Departure unless written prior consent is given by the Company.
BROCHURE / WEB INFORMATION:
The Information Contained in the Company Brochure / Web pages are Correct to the BEST of the companies (EUROTREKS) Belief, But Accepts NO Liability for ANY inaccuracies Contained Herein.
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